Translation to English:
- We guarantee free delivery and installation of products for the first time within cities where this service is available. Any additional costs will be borne by the customer.
- Returns and Exchanges: Within four days from the date of product receipt, provided that the product is in its original condition without removing or opening the factory packaging. A deduction of [150] will be applied for the delivery cost.
This is subject to the following conditions:
1. Pillows, insulators, bedspreads, sheets, mattress pads, towels, and robes cannot be exchanged or returned for health reasons.
2. Custom-sized or custom-specification products, as well as beds, cabinets, or reclining chairs, cannot be exchanged or returned.
3. If purchased from outside the cities where this service is available, the customer will be responsible for shipping, installation, return, and maintenance costs.
4. The customer's signature on the receipt or shipping bill indicates their acknowledgment of the product's safety.
5. Sold items during discount and promotional periods are not eligible for exchange or return.
6. The merchandise cannot be exchanged or returned after it has been delivered and installed at the customer's home.
7. In the case of a return, the amount will not be refunded in cash to the customer, but it will be transferred to their personal account within 14 business days.